HP Matrix Operating Environment Software - Manual (Page 181)

and the infrastructure service was provisioned by infrastructure
orchestration, check if its status is not standby.
The logical server had been deactivated. Possible cause
Action •
If it is not a “clean-me” logical server then return to infrastructure orchestration and issue an
Activate servers request for the logical server.
• If it is a “clean-me” logical server then perform a manual clean-up process for the logical server.
See
“Manual clean-up process (physical)” (page 195) .
Adding servers to services
Add data disk request fails
Add data disk request fails. Issue
Server deactivated Possible cause
This error might occur if attempting to add a data disk for logical servers that are deactivated. To
continue to add the data disk, initiate an Activate servers request, and after restoring the service,
add the disks to the Logical Server Group. Action
Deactivate, activate, power off, or power on operations
Messages displayed when a paused boot disk deployment is cancelled by an
administrator
What messages are displayed when a paused boot disk deployment is cancelled by an
administrator? Issue
— Possible cause
When an administrator cancels a boot disk allocation that is paused, infrastructure orchestration
may display two messages on the Request page: Action
• The first message indicates that the boot disk deployment was canceled by an administrator, for
example:
“ Request for 3Tier_infra_1 has been canceled by Ann. ”
• The second message contains notes entered by an administrator at the time of the cancellation,
for example:
“ Unable to do this right now, please call me at 555-1234 to
re-schedule, Ron
”. If a note is not entered by the administrator, this message is omitted.
Console operations
The Matrix infrastructure orchestration tool cannot be displayed due to login failure
The infrastructure orchestration console in Systems Insight Manager displays: Failure issue
“The Matrix infrastructure orchestration tool cannot be displayed.
Problem: Failed to login to the HP Matrix infrastructure orchestration
service from Systems Insight Manager. ”
The Windows user logging in is not a member of the HPIO_Administrators group. Members of the
Administrators group are not automatically members of the HPIO_Administrators group. Possible cause
Add the user to the HPIO_Administrators group. For example, in Windows 2008: Action
1. Select Start
→Administrative Tools→Computer Management.
2. Expand System Tools
→Local Users and Groups.
Adding servers to services 181