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Avaya 3600 User Manual

Page 60

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Avaya, Inc.

Configuration and Administration—AVAYA 3616/3620/3626 WT

Avaya CCMS IP, Avaya Call Server, with Avaya 4612 IP Telephone Emulation

21-300352, Issue 2, July 2005

Page 60

Message Description

Action

No AVPP
Response
yyy.yyy.yyy.yyy

y…y = AVPP IP address

WT has lost contact with the AVPP.

This may be caused by bad radio
reception or a problem with the
AVAYA AVPP. The WT will keep
trying to fix the problem for 20
seconds, and the message may
clear by itself. If it does not, the WT
will restart. Report this problem to
the system administrator if it keeps
happening.

No AVPP

WT can’t locate AVPP

IP address configuration of AVAYA
AVPP is wrong or missing.

AVPP is not working

Check error status screen on
AVAYA AVPP.

No LAN connection at the AVPP

Verify AVAYA AVPP connection to
LAN.

No AVPP
No DNS Entry

WT unable to perform DNS lookup
for AVPP, server had no entry for
AVPP

The network administrator must
verify that a proper IP address has
been entered for the AVPP DHCP
option.

No AVPP
No DNS IP

WT unable to perform DNS lookup
for AVPP, no IP address for DNS
server

The network administrator must
verify proper DHCP server
operation.

No SW Found

A required software component has
not been identified.

Check that the WT license type
has a corresponding entry in the
slnk_cfg.cfg
file.

Check that the pd11ccc.bin and
pi110003.bin entries exist in under
this license type in the slnk.cfg.cfg
file.

Not Installed!

A required software component is
missing

Check that all required software
files are on the TFTP server, if
over-the-air downloading is being
used. If the error repeats, contact
OEM Technical Support.

Password Error

The phone is not encrypting the
challenge string correctly. This
indicates that the password set in the
phone disagrees with the password
administered in the Call Server.

Enter the correct password in the
phone. See Avaya Call Server
Configuration section.

Press End Call

The far end of a call has hung up.

Hang up the near end.

RAS Addr Bad

Gatekeeper rejected registration
request from the WT

Check the H.323 gatekeeper
configuration in the WT.

Verify the gatekeeper or PBX’s
configuration

Registration REJ

Gatekeeper rejected registration
request from the WT

Check the H.323 gatekeeper
configuration in the WT.

Verify the gatekeeper or PBX’s
configuration