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Avaya 3600 User Manual

Page 57

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Avaya, Inc.

Configuration and Administration—AVAYA 3616/3620/3626 WT

Avaya CCMS IP, Avaya Call Server, with Avaya 4612 IP Telephone Emulation

21-300352, Issue 2, July 2005

Page 57

Message Description

Action

Extension Error

Displayed for 5 seconds when all of
the Call Servers contacted indicate
that they do not recognize the
current extension as valid.

The user will be asked to enter a
valid extension and password

Extension in Use

The phone is trying to register with
an extension that is already
registered on the Call Server.

See Avaya Call Server Integration
Factors section.

Files Too Big

WT software download files are
incorrect or corrupted

Download new software from the
OEM site per Software
Maintenance
.

Flash Config Error

WT internal configuration is corrupt.

Perform "Restore Defaults"
operation via administrator menus
[or reprogram with Configuration
Cradle]

Gatekeeper REJ

Gatekeeper rejected Discovery
Request from the WT

Check the H.323 gatekeeper
configuration in the WT.

Verify the gatekeeper or PBX’s
configuration

H225 Listen Fail

WT cannot communicate with the AP
or the AVPP

This message may display with
another diagnostic message.
Follow diagnostic actions for the
second message (such as No Net
Found).

H245 Listen fail

WT cannot communicate with the AP
or the AVPP

This message may display with
another diagnostic message.
Follow diagnostic actions for the
second message (such as No Net
Found).

Incompatible

The switch is rejecting the software
version presented by the phone.

If this condition persists, contact
the Avaya system administrator.

Initializing …

The WT is performing power on
initialization

None. This is informational only.

Internal Err. # #

The WT has detected a fault from
which it cannot recover.

OE = Error while writing the Flash
(return WT to factory)

OF = No functional code (contact
OEM Technical Support)

Record the error code so it can be
reported.
Turn the WT off then on again.
If error persists, try registering a
different WT to this telephone port.
If error still persists, contact OEM
Technical Support and report the
error.

Invalid Revision

Gatekeeper rejected registration
request from the WT

Verify the gatekeeper or PBX’s
configuration. Ensure the
gatekeeper and PBX will support
version 2 of the H.323 protocol.