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Avaya 3600 User Manual

Page 54

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Avaya, Inc.

Configuration and Administration—AVAYA 3616/3620/3626 WT

Avaya CCMS IP, Avaya Call Server, with Avaya 4612 IP Telephone Emulation

21-300352, Issue 2, July 2005

Page 54

Message Description

Action

Bad Phintl File

WT software download files are
incorrect or corrupted

Download new software from the
OEM site per Software
Maintenance
.

Bad Program File

WT software download files are
incorrect or corrupted

Download new software from the
OEM site per Software
Maintenance
.

Bad Term, Type

Gatekeeper rejected registration
request from the WT

Verify the gatekeeper or PBX’s
configuration

(battery icon),
Battery Low,
beep (audio)

Low battery

In call: the battery icon displays
and a soft beep will be heard when
the user is on the WT and the
battery charge is low. User has
15–30 minutes of battery life left.

The Battery Pack can be changed
while the call is still in progress. Do
not press End Call. Place call on
Hold or Park. Quickly remove the
discharged battery and replace
with a charged battery, power on
the WT, and press Start Call to
resume the call in progress.

Not in call: The battery icon
displays whenever the battery
charge is low The message Battery
Low and a beep indicate a critically
low battery charge when user is
not on the WT. The WT will not
work until the Battery Pack is
charged.

Battery Failure

The Battery Pack is not functioning.

Replace the Battery Pack with a
new or confirmed OEM Battery
Pack. Any non-Spectra-Link
Battery Packs will not work.

Battery Failed

Battery Pack is damaged or
incompatible with WT.

Replace the Battery Pack with a
new or confirmed OEM Battery
pack. Any non-OEM Battery Packs
will not work.

CalSig Addr Bad

Gatekeeper rejected registration
request from the WT

Check the H.323 gatekeeper
configuration in the WT.

Verify the gatekeeper or PBX’s
configuration

Verify the handset has been
assigned the correct extension and
that no other H.323 devices share
that extension.

Can’t Renew DHCP
yyy.yyy.yyy.yyy

y…y = DHCP server IP address
DHCP server is not responding to
initial renewal attempt

Configuration problem. Check the
IP address configuration in the
DHCP server.

Charging …

The WT is charging in the Desktop
Charger.

No action needed.