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Avaya 3600 User Manual

Page 58

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Avaya, Inc.

Configuration and Administration—AVAYA 3616/3620/3626 WT

Avaya CCMS IP, Avaya Call Server, with Avaya 4612 IP Telephone Emulation

21-300352, Issue 2, July 2005

Page 58

Message Description

Action

Multiple GW Reg
yyy.yyy.yyy.yyy

y…y = Gateway IP address
handset received responses from
multiple gateways; displays IP
address of one responding gateway.

Check each NetLink Telephony
Gateway for the Wireless
Telephone’s MAC address on the
Telephone Line Configuration
screen. Delete any duplicate
entries leaving only one entry on
the correct Telephone Gateway
and port for this Wireless
Telephone.

Multiple AVPP Reg
yyy.yyy.yyy.yyy

y…y = AVPP IP address
WT received responses from
multiple AVPPs; displays IP address
of one responding AVPP

This can happen if the WT has
been re-configured to use a
different AVPP and then powered-
up before the previous server has
had time to determine that the WT
is no longer connected to it. The
problem should go away after
about 30 seconds.

Must Upgrade SW!

WT software is incompatible with
hardware.

Download new software from the
OEM site per Software
Maintenance
.

Net Busy
xxxxxxxxxxxx

x…x = AP MAC address
WT cannot obtain sufficient
bandwidth to support a call; displays
MAC of failing AP.

Try the call again later.

No Answer

Called party did not answer the WT

No action. Not an error.

No Call Server

The No Call Server
message may
include an error
indication

This indicates that while a Call
Server has responded to the
Gatekeeper Request message, it is
not responding to the Registration
Request message.

Check that the Wireless Telephone
is contacting the correct Call
Server, and that the Call Server is
correctly configured for the
extension in question.

No Call Server IP

The Wireless Telephone cannot
obtain an IP address for an Avaya
Call Server.

Assure that the Wireless
Telephone is administered properly
for its environment. Refer to the
section on Wireless Telephone
Configuration and Call Server
Integration Factors for details on
configuring the Wireless
Telephone.

No DHCP Server

WT is unable to contact the DHCP
server.

Check that DNCP is operational
and connected to WLAN or use
Static IP configuration in the WT.

No ESSID

Attempted to run site survey
application without an ESSID set.

Let WT come completely up.
Statically configure an ESSID in
the Admin menu.

No Extension

All WTs require an Extension for
H.323

Enter a valid Extension in the
configuration settings.

No Func Code

WT software download files are
incorrect or corrupted

Reconfigure the handset to gain
access to the WLAN and download
new code.