Avaya 3600 - Manual (Page 56)

Avaya, Inc. Configuration and Administration—AVAYA 3616/3620/3626 WT
Avaya CCMS IP, Avaya Call Server, with Avaya 4612 IP Telephone Emulation
21-300352, Issue 2, July 2005 Page 56
Message Description Action
lease, which will either work, or
change to one of the above DHCP
errors (1-4).
DHCP NACK error
yyy.yyy.yyy.yyy y…y = DHCP server IP address
DHCP server explicitly refused
renewal The DHCP lease currently in use
by the WT is no longer valid, which
forces the WT to restart. This
problem should resolve itself on
the restart. If it does not, the
problem is in the DHCP server.
Discov. Required Gatekeeper rejected registration
request from the WT Check the H.323 gatekeeper
configuration in the WT.
Verify the gatekeeper or PBX’s
configuration
DL Not On Sector WT software download files are
incorrect or corrupted Download new software from the
OEM site per Software
Maintenance.
DO NOT POWER
OFF The WT is in a critical section of the
software update None. Do not remove the Battery
Pack or attempt to power off the
handset while this is displayed.
Doing so may require the handset
to be returned to OEM to be
recovered.
Duplicate Addr/# Gatekeeper rejected registration
request from the WT Check the H.323 gatekeeper
configuration in the WT.
Verify the gatekeeper or PBX’s
configuration
Verify the handset has been
assigned the correct extension and
that no other H.323 devices share
that extension.
Duplicate IP The WT has detected another device
with its same IP address If using DHCP, check that the
DHCP server is properly
configured to avoid duplicate
addresses.
If using Static IP, check that the
WT was assigned a unique
address
Erase Failed Download process failed to erase the
memory in the WT. Operation will retry but may
eventually report the error "int.
error: 0F" Power cycle the handset.
Erasing Memory WT has determined that a download
should occur and is erasing the
current software from memory. This
message also displays a progress
bar. When the progress bar fills the
display line the erase operation is
complete. None. When the progress bar fills
the display line the erase operation
is complete.
Do not turn the WT off during this
operation.