Canon VB-C60 User Manual

Page 170

5-6

Troubleshooting

Data cannot be uploaded

z Check the upload destination in the [Upload] menu, as well as the upload operation upon

event in the [Event] menu, to see if both are set correctly.

z You can perform operation check based on the currently set upload destination by

running a test ( P. 1-26, P. 1-26) from the [Upload] menu.

z Check [View Log Events] in the [Maintenance] menu or logs on the server to check the

detailed operating environment. For [View Log Events], see "Application (uploader)

z For the server settings, contact your System Administrator.

Files cannot be saved in VBAdmin Tools.

z Saving of files to certain folders is prohibited in Windows Vista and later operating

systems. Accordingly, an attempt to save a file may fail. Specify [Documents], [Pictures]

and other folders.