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Error and maintenance messages – Brother DCP-9045CDN User Manual

Page 95

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Troubleshooting and routine maintenance

81

C

Error and maintenance messages

C

As with any sophisticated office product, error and maintenance messages may be displayed. The
most common error and maintenance messages are shown below.

Error Message

Cause

Action

Access Error

The device is removed from the
USB direct interface while the
data is processing.

Press Stop/Exit. Reinsert the device and try to
print with direct print or PictBridge.

Calibrate

Calibration failed.

Press Black Start or Color Start and try
again.

Do one of the following:

„

Turn off the machine’s power switch. Wait
a few seconds, then turn it on again.

„

Put in a new drum unit. (See Replacing the
drum unit
on page 123.
)

„

Put in a new belt unit. (See Replacing the
belt unit
on page 130.
)

„

Put in a new waste toner box. (See
Replacing the waste toner box on
page 134.
)

„

If the problem continues, call your Brother
dealer.

Cartridge Error

Put the Black (K)
Toner Cartridge back
in.

1

1

The toner cartridge
colour with the
problem is shown in
the message.

The toner cartridge is not installed
properly.

Pull out the drum unit, take out the toner
cartridge that is indicated on the LCD, and put
it back into the drum unit again.

Change Parts

Belt Unit

It is time to replace the belt unit.

Replace the belt unit. (See Replacing the belt
unit
on page 129.
)

Change Parts

Drum

The drum unit is near the end of
its life.

Use the drum unit until you have a print quality
problem; then replace the drum unit with a new
one.

(See Replacing the drum unit on page 123.)

The drum unit counter was not
reset when a new drum was
installed.

Press Menu, 6, 6, and then

a

or

b

to choose

Drum. Press OK and press 1 to reset the drum
unit counter.

Change Parts

Fuser Unit

It is time to replace the fuser unit. Call your Brother dealer to purchase the fuser

unit.

Change Parts

Laser Unit

It is time to replace the laser unit. Call your Brother dealer to purchase the laser

unit.