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Brother DCP-9045CDN User Manual

Page 87

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Troubleshooting and routine maintenance

73

C

Ghost

„

Make sure that you use paper that meets our specifications. Rough-
surfaced paper or thick paper may cause the problem. (See
Acceptable paper and other media on page 10.)

„

Make sure that you choose the proper media type in the printer driver
or in the machine

s Paper Type menu setting. (See Acceptable paper

and other media on page 10 and Basic tab in the Software User’s
Guide on the CD-ROM
.)

„

The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 123.)

The color of your printouts are
not what you expected.

„

Make sure that the toner cartridges are installed properly. (See
Replacing a toner cartridge on page 118.)

„

Make sure that the toner cartridges are not empty. (See Toner life end
message
on page 118.
)

„

Make sure that the drum unit is installed properly. (See Replacing the
drum unit
on page 123.
)

„

Make sure that the belt unit is installed properly. (See Replacing the
belt unit
on page 129.
)

„

Perform the calibration by using the control panel. Press Menu, 3, 6.

a

Press OK to select Calibrate.

b

Press 1 to select Yes.
(For more information, see Software User’s Guide on the CD-ROM.)

„

Adjust the color by using the custom setting in the printer driver.
Colors the machine can print and colors you see on a monitor are
different. The machine may not be able to reproduce the colors on
your monitor.

„

Make sure that you use paper that meets our specifications. (See
Acceptable paper and other media on page 10.)

„

The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 123.)

„

Put in a new belt unit. (See Replacing the belt unit on page 129.)

All one color

„

Clean the corona wires of the drum unit for the color causing the
problem. (See Cleaning the corona wires on page 104.) If the print
quality has not improved, put in a new drum unit. (See Replacing the
drum unit
on page 123.
)

„

The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 123.)

Uneven density appears
periodically across the page

„

Identify the color that is uneven and put in a new toner cartridge for
that color. (See Replacing a toner cartridge on page 118.)

„

The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 123.)

„

Make sure that the fuser unit is installed properly.

Examples of poor print
quality

Recommendation

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.