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Brother ADS-1000W User Manual

Page 61

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Troubleshooting

58

7

The Brother machine cannot scan over the network.
The Brother machine is not found on the network even after successful installation.

7

Question

Interface Solution

Are you using security
software?

wireless

See I am using security software. on page 60.

Is your Brother machine
assigned with an available
IP address?

wireless

Confirm the IP address and the Subnet Mask

Verify that both the IP addresses and Subnet Masks of your computer
and the Brother machine are correct and located on the same network.
For more information on how to verify the IP address and the Subnet
Mask, ask your network administrator.

(Windows

®

)

Confirm the IP address and the Subnet Mask using the Network
Connection Repair Tool.

Use the Network Connection Repair Tool to fix the Brother machine's
network settings. It will assign the correct IP address and the Subnet
Mask.

To use the Network Connection Repair Tool, ask the network
administrator for the required information and then follow the steps
below:

NOTE

• (Windows

®

XP)

You must log on with Administrator rights.

• Make sure that the Brother machine is turned on and is connected to the

same network as your computer.

This manual is related to the following products: