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Brother ADS-1000W User Manual

Page 59

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Troubleshooting

56

7

I cannot complete the wireless network setup configuration.

7

Question

Interface Solution

Did your machine fail to
connect to the network
during wireless setup?

wireless

Turn your wireless router off and back on. Then try and configure the
wireless settings again.

Are your security settings
(SSID/Network Key)
correct?

wireless

Confirm your security settings.

The manufacturer's name or model number of the WLAN access
point/router may be used as the default security settings.

See the instructions supplied with your WLAN access point/router for
information on how to find the security settings.

Ask the manufacturer of your WLAN access point/router, your Internet
provider, or your network administrator.

Are you using MAC address
filtering?

wireless

Confirm that the Brother machine's MAC address is allowed by the filter.

(ADS-1000W/1100W)
You can find your machine's MAC Address (Ethernet Address) in Network
Status
from the Network tab in Web Base Management. See Configure the
Machine Settings Using Web Based Management (Web Browser)

on page 38.

(ADS-1500W/1600W)
You can find the MAC address using the Brother machine's control panel.

Is your WLAN access
point/router in a stealth
mode (not broadcasting the
SSID)?

wireless

Type the correct SSID name manually.

Check the SSID name or the Network Key in the instructions supplied
with your WLAN access point/router and reconfigure the wireless
network setup. (For more information, see When the SSID Is Not
Broadcasting
on page 13.
)

I have checked and tried all
of the above, but still cannot
complete the wireless
configuration. Is there
anything else I can do?

wireless

Use the Network Connection Repair Tool. See The Brother machine cannot
scan over the network. The Brother machine is not found on the network
even after successful installation.
on page 58.

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