Brother ADS-1000W - Manual (Page 60)

Troubleshooting
57
7
The Brother machine is not found on the network during the MFL-Pro Suite installation.
7
Question Interface Solution
Is your computer connected
to the network? wireless Make sure that your computer is connected to a network, e.g., a LAN
environment or internet services. For further support of your network
problems, contact your network administrator.
Is your machine connected
to the network and does it
have a valid IP address? wireless (ADS-1000W/ADS-1100W)
If the WiFi light
on the Control Panel does not light up, the LEDs will
indicate an error status. Make a note of the error status, see LED Indications
in the User's Guide, and then correct the error.
(ADS-1500W/ADS-1600W)
Check that Status in WLAN Status is not Connection Failed. See
How to Check the WLAN Status on page 10.
If the LCD message shows Connection Failed, ask your network
administrator whether your IP address is valid or not.
Are you using security
software? wireless  In the installer dialog box, search for the Brother machine again.
 Allow access when the alert message of the security software appears
during the MFL-Pro Suite installation.
 For more information about security software, see I am using security
software. on page 60.
Are you using a mobile
Wi-Fi router? wireless The privacy separator on your mobile Wi-Fi router may be enabled. Confirm
that the privacy separator is disabled.
Is your Brother machine
placed too far from the
WLAN access point/router? wireless Place your Brother machine within about 3.3 feet (1 meter) of the WLAN
access point/router when you configure the wireless network settings.
Are there any obstructions
(walls or furniture, for
example) between your
machine and the WLAN
access point/router? wireless Move your Brother machine to an obstruction-free area, or closer to the
WLAN access point/router.
Is there a wireless
computer, Bluetooth
supported device,
microwave oven or digital
cordless phone near the
Brother machine or the
WLAN access point/router? wireless Move all the devices away from the Brother machine or WLAN access
point/router.