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7 troubleshooting, Overview, Identifying your problem – Brother ADS-1000W User Manual

Page 58: Troubleshooting

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Overview

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This chapter explains how to resolve typical network problems you may encounter when using the Brother
machine.
Go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model page to
download the other manuals for your Brother machine.

Identifying Your Problem

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Make sure that the following items are configured before reading this chapter.

Go to the page for your solution:

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I cannot complete the wireless network setup configuration. on page 56

The Brother machine is not found on the network during the MFL-Pro Suite installation. on page 57

The Brother machine cannot scan over the network. The Brother machine is not found on the network even
after successful installation.
on page 58

I am using security software. on page 60

I want to check that my network devices are working properly. on page 61

Troubleshooting

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First check the following:

The AC Adapter is connected properly and the Brother machine is turned on.
The access point, router, or hub is turned on and its link button is blinking.
All protective packaging has been removed from the machine.
The Front Cover, Separation Pad Cover and Pick-up Roller Cover are completely closed.

This manual is related to the following products: