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Brother numbers, Brother fax-back system (usa only), Frequently asked questions (faqs) – Brother MFC-3100C User Manual

Page 3: For customer service, Dealers/service centers (for usa only), Service centers (for canada only)

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BHLMFC-US-MFC3100C-FM5.5

Brother Numbers

Brother fax-back system (USA Only)

Brother Customer Service has installed an easy-to-use fax-back system, so you
can get instant answers to common technical questions and product information
for all Brother products. This system is available 24 hours a day, 7 days a week.
You can use the system to send faxes to any fax machine, not just the one from
which you are calling.

If you can’t resolve a difficulty with your MFC using this manual, call our fax-
back system and follow the voice prompts to receive faxed instructions about
using the system and an index of fax-back subjects.

The Brother fax-back system number has been preprogrammed on Speed Dial

01

.

Frequently Asked Questions (FAQs)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/
Multi-Function Center needs. You can download the latest software and
utilities, read FAQs and troubleshooting tips, and go to the “Solutions” section
to learn how to get the most from your Brother product. Visit us at:

For Customer Service

Dealers/Service Centers (For USA Only)

For the name of a Brother authorized dealer or service center, call 1-800-284-4357.

Service Centers (For Canada Only)

For service center addresses in Canada, call 1-877-BROTHER.

IMPORTANT

For technical and operational assistance, you must call the country where you
purchased the MFC. Calls must be made

from within

that country.

In USA:

1-800-521-2846

You can check here for Brother Printer Driver updates.

In USA:

1-800-284-4329 (voice)
1-908-575-8790 (fax)
1-800-284-3238 (TTY service for the hearing-impaired)

In Canada:

1-877-BROTHER (voice)
1-514-685-4898 (fax)

1-514-685-6464 (voice)

In Montreal

http://solutions.brother.com

B R O T H E R N U M B E R S