Avaya 4621SW IP - Manual (Page 86)

Telephone Management and Troubleshooting
86 4620/4620SW/4621SW IP Telephone Release 2.2 User Guide
CALL LOG APPLICATION:
You cannot dial out after
selecting a call log entry
Check that all call appearances (incoming/
outgoing lines) are not already in use. If all lines
are in use, wait until a line is available to make
your call.
You cannot add an entry to the
Speed Dial list You have 108 Speed Dial entries, the maximum
allowed. You must delete at least one entry
before adding a new entry.
Dialing from this application
does not go through Your administrator must administer settings for
the Enhanced Dialing feature beyond the
defaults.
The Call Log is empty Check the Options screen to ensure that the Call
Log is not Disabled. Many events can clear the
Call Log, including power failures, restarting the
telephone after logging off, etc.
WEB ACCESS APPLICATION:
Pressing the Web softkey does
not display a Web site
Check with your LAN Administrator to determine
if the Web server is not operating, if there are
network connectivity problems, or other network
problems.
Dialing from this application
does not go through Your administrator must administer settings for
the Enhanced Dialing feature beyond the
defaults.
You cannot add an entry to the
Speed Dial list You have 108 Speed Dial entries, the maximum
allowed. You must delete at least one entry
before adding a new entry.
OPTIONS:
No Options other than “View IP
Settings” display
Your administrator has turned off all user-settable
options.
Problem/Symptom Suggested Resolution (continued)
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