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Conference, Hold – Avaya 4621SW IP User Manual

Page 29

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Call Handling Features

Issue 2.2 April 2005

29

Conference

The Conference feature allows you to conference up to the maximum number of parties set by
your System Administrator.

Adding another party to a call

1. Dial the first party, then press the Conference (

) button.

The line’s display area changes to white text with a dark gray background. The current call
is placed on hold, the Soft Hold
(

) icon displays, and you hear a dial tone.

2. Dial the number of the next party and wait for an answer.

3. Press the Conference (

) button again to add the new party to the call.

4. Repeat Steps 1- 3 for each party you want to conference in to the call.

Adding a held call to the current call

1. Press the Conference (

) button.

The icon on the current line changes to the Soft Hold (

) icon.

2. Press the Line/Feature button of the held call.

3. Press the Conference (

) button again.

All parties are now connected.

Dropping the last person added to the call

Press the Drop (

) button.

The last party connected to the conference call is dropped from the call.

Hold

The Hold feature puts a call on hold until you retrieve it.

Placing a call on hold

Press the Hold (

) button.

The line’s display area changes to white text with a dark gray background, and the Hold
(

) icon displays.

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