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Avaya 4621SW IP User Manual

Page 19

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Navigating Application Screens

Issue 2.2 April 2005

19

selection. When you enter text on a screen (for example, a Speed Dial button label), several
Line/Feature buttons provide editing features like backspacing or hyphenation.

Here is an example of the difference between a Line/Feature button’s functionality in the Phone
application versus other applications. To call someone from the Phone application (the default
display screen) you press the first Line/Feature (call appearance) button and dial your party. But
in the Call Log application, pressing the first Line/Feature button displays detailed information
about the first call log entry.

In addition to the call-related icons and features explained in

Table 1

, the icons and background

display colors in

Table 2

are associated with certain administrable features on the call server,

and might appear on the display. Several features, such as flash, wink, and flutter, are
associated with Call Center operations, and might not apply to many 4620 users.

Table 2: Icons/Background Colors for Features on the 4620/4620SW/4621SW

Icon

Description/
Condition

Feature Button Display
Background Color

None Feature

is

on/active.

White

None

Feature is off/inactive.

Light Gray

None

Feature denied (Broken Flutter). This is a temporary
condition, accompanied by an “error beep” on the first
occurrence. This condition then changes to the off/inactive
state.

Light Gray

None

Idle. Indicates a (call appearance) line is available.

White

Ringing. Indicates an incoming call is arriving on this line.

White

Active. Indicates the line is in use.

Light Gray

On Hold. Indicates a call is on hold on this line.

Dark Gray

(Soft) Hold. Indicates this line's call was put on hold
pending a conference or a transfer.

Dark Gray

Flash. Used for Call Center operations.

Light Gray

Flutter. Used for Call Center operations.

Light Gray

Wink. Used for Call Center operations.

Light Gray

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