Dwyer DevCom2000 - Manual (Page 5)

DevCom2000 User Manual
MAN-1010 7/19/2010 Our Quality Management System is Page 5
ISO 9001:2008 Certified
1.3
Document Organization
DevCom2000 user manual is organized into the following sections:
Section 1 Describes the scope and objective of DevCom2000 user
manual along with the organization of the remaining part of
the manual.
Section 2 Provides an overview of the DevCom2000 application and
its architecture.
Section 3 Provides the information pertaining to hardware and
software requirements for the DevCom2000 application.
Section 4 Provides the steps to install, activate, and uninstall the
DevCom2000 application.
Section 5 Provides the steps to start the DevCom2000 application and
connecting to field devices.
Section 6 This section explains different aspects of the DevCom2000
application and its functionalities.
1.4
Getting Help
If you need help or encounter problems when using DevCom2000 or this guide, please contact ProComSol, Ltd.
See Appendix B for contact information. Please provide the following information.
Create a text description of the problem. If possible, provide the text in event sequence, which will enable
the duplication of the problem. Provide information about the system. This information must include:
• DevCom2000 version and License ID
• Computer information: make, model, CPU type, clock speed, attached peripherals and operating
environment (Windows version)
• Device information: make, model, and device revision
• Point of contact: complete mailing address, telephone number, and e-mail address,
• The date and time of the problem occurrence.