Troubleshooting – AMT Datasouth ACCEL-6300 User Manual

Page 157

User's Guide

A-6 Bottom-Feed Tractors

Troubleshooting

If you experience a problem while using the bottom-feed forms tractors,
consult the following table for assistance. This troubleshooting informa-
tion pertains only to the bottom-feed forms tractors. For additional
troubleshooting information, refer to the Solving Problems section.

Table A-1. Troubleshooting the Bottom-Feed Tractors

Symptom

Probable Cause/Corrective Action

Tractors are hard to reach and

9 Raise front of printer onto

adjust while loading paper.

pop-down supports.

Pop-down supports don't lock into

9 Lift front edge of printer until

place or won't unlock.

supports are fully extended and
off of printer stand. If neces-
sary, gently rock supports for-
ward and backward until they
slide into place.

When you press Form feed button, 9

9 Bottom-feed tractors are not

paper does not advance.

activated. Press Paper Path
button as needed to select
Bottom paper path.

Paper advances but jams before

9 Paper is misaligned on bottom-

entering bottom of printer.

feed tractors. Reload paper.

Paper advances into printer but

9 Printhead is too close to platen.

jams inside.

Make sure PH GAP and
PFORCE parameters on
Setup menu are set to Auto.

9 A torn or crumpled piece of

paper is blocking paper entry
slot. Inspect bottom paper
entry slot and remove debris.