Troubleshooting problems – AMT Datasouth ACCEL-6300 User Manual

Page 129

User's Guide

6-12 Solving Problems

Troubleshooting Problems

If you experience a printer problem that you cannot correct, consult the
following troubleshooting guide for assistance. If you are still unable to
solve the problem, contact your Service Representative.

Table 6-1. Troubleshooting Guide

Symptom

Probable Cause/Corrective Action

Printer does not turn on; control

9 Power cable is not plugged into

panel is blank.

power outlet or printer. Check
cable.

9 Power outlet is not supplying

voltage. Check outlet with
another appliance.

9 Main power fuse is blown or

defective. Check fuse and
replace if necessary.

Error message appears.

9 Find error message in this

section and perform corrective
action(s).

Self test does not operate and no

9 Printer requires service; contact

error message is displayed.

your Service Representative
for assistance.

Control panel buttons do not work. 9

9 Printing is in progress. Wait

until printing stops or press
Ready button to pause printing.

9 Control panel is locked. Un-

lock control panel, if necessary.

Select-dial does not move paper.

9 Printing is not paused. Press

Ready button and try again.