Luminex FLEXMAP 3D Hardware User Manual - Manual (Page 49)

Power Supply Problems
Power supply problems often involve a blown fuse, faulty electronic component, or
disconnected cable.
CAUTION: Whenever you deal with a potential electrical problem, be careful
to avoid electrical shocks.
TABLE 1. Power Supply Problems
Symptom Possible cause Solution
The FLEXMAP 3D
instrument will not turn on. The power cord is disconnected. Plug in the power cord.
No voltage is coming from the
electrical outlet. Verify that the electrical outlet is
operational.
The power supply is faulty. Contact Technical Support.
A fuse has burned out See the section titled Replacing
Fuses . Use extreme care when
replacing a fuse.
Fuses continue to open
(blow). A component has a short circuit. Contact Technical Support.
Communication Problems
Communication problems described in this section involve the links between the data system
(PC and software) and the Luminex
® FLEXMAP 3D ® instrument. This section does not
address communication issues with other peripheral devices.
“Communication” refers to the transfer of data between the PC and the FLEXMAP 3D
instrument, including the current status of the instrument, instrument control, sample
acquisition, session uploading, and start, stop, and pause features.
TABLE 2. Communication Problems
Symptom Possible cause Solution
The PC cannot establish
communication with the
FLEXMAP 3D instrument. The communication cable is
unplugged or plugged into the
wrong port. Plug in or move the
communications cable.
The FLEXMAP 3D instrument is
not turned on. Turn off the PC. Turn on the
FLEXMAP 3D instrument and then
turn on the PC.
FLEXMAP 3D ® Hardware User Manual
38