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4 general information – Xylem MultiLab 4010-2 User Manual

Page 92

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What to do if...

MultiLab 4010-2

92

ba76142e01

05/2013

13.4 General information

Sensor symbol

flashes

Meter does not react

to keystroke

You want to know

which software

version is in the

meter or IDS sensor

Data transmission to

USB memory device

does not work

Cause

Remedy

– Calibration interval expired

– Recalibrate the measuring sys-

tem

Cause

Remedy

– Operating condition undefined or

EMC load unallowed

– Processor reset:

Press the and Off> key simultaneously

Cause

Remedy

– E. g., a question by the service

department

– Switch on the meter.
– Open the menu, /

Storage & config / System / Ser-
vice information
. The instrument
data are displayed.

or
– Connect the sensor.

Press softkey [Info]/[More] The
sensor data are displayed (see
section 4.1.6 S

ENSOR

INFO

,

page 17)

Cause

Remedy

– Connected USB memory device was

not recognized

– The USB-B interface is connected to

a PC

– The USB memory device has been

formatted to a file system which is
not supported, e. g. NTFS

– Use other USB memory device
– Disconnect the PC from the

USB-B interface

– Reformat the USB memory

device to FAT 16 or FAT 32 file
system
(Caution: Reformatting erases
all data on the USB memory
device. Back up all data before
reformatting.)