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2 simple fixes, Table 9. troubleshooting – Asus GigaX2008EX User Manual

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GigaX2008EX L2 Managed Switch User Manual

7.2 Simple fixes

The following table lists some common problems that you may encounter when

installing or using the switch, and the suggested actions to solve the problems.

Table 9. Troubleshooting

Problem

Suggested Action

LEDs
SYSTEM LED does

not light up after the

switch is turned on.

Verify if the power cord is securely connected to the switch

and a wall socket/power strip.

FAN LED is amber

blinking

Check the fan on the back of the switch.

Gigabit Ethernet

Link LED does not

illuminate after an

Ethernet cable is

attached.

1.Verify if the Ethernet cable is securely connected to your

LAN switch/hub/PC and to the switch. Make sure the PC and/

or hub/switch is turned on.
2.Verify if your cable is sufficient for your network

requirements. A 1000 Mbps network (1000BaseTx) should

use cables labeled Cat 5. 10Mbit/sec cables may tolerate

lower quality cables.

Network Access
PC cannot access

another host in the

same network

1.Check the Ethernet cabling is good and the LED is green.
2.If the port LED is amber, check if this port is disabled.

PCs cannot display

web configuration

pages.

1.The switch is powered up and the connecting port is

enabled. The factory default IP for the switch is 192.168.1.1.
2.Verify your network setup in your PC for this information.

If your PC does not have a valid route to access the switch,

change the switch IP to an appropriate IP that your PC can

access.
3.Ping “switch IP” from the PC, if it still fails, repeat step 2.
4.If ping is successful but the web configuration still fails,

connecting PC through the console port by a RS232 cable,

check if any filter rule or static MAC address is set to block

the WEB traffics.