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I. dos/windows drivers, Troubleshooting – Asus P/I-P65UP8/CP6ND User Manual

Page 28

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ASUS P/I-P65UP8 User’s Manual

I. DOS/WINDOWS DRIVERS

I. DOS/WINDOWS

(T

roubleshooting)

Troubleshooting

WINDOWS DISPLAYS THE FOLLOWING MESSAGE WHILE BOOTING:
The Microsoft Windows 32-bit disk driver (WDCTRL) cannot be loaded. There is
unrecognizable disk software installed on this computer.

a. Make sure the line controlling WDCTRL in your SYSTEM.INI is either re-

moved or commented out, as explained in the driver installation instructions.

b. Re-boot the system.

THE DRIVER DOES NOT RECOGNIZE ONE OF THE NON-BOOT SCSI
PERIPHERALS (system may lock up)

a. Make sure the driver is installed properly according to the driver installation

instructions.

b. Power down all devices in the system.
c. Make sure all SCSI devices have unique ID numbers.
d. Make sure the SCSI bus is properly terminated.
e. Check all cable and power connections.
f. Boot the system.

A MESSAGE SAYING ASPI8XX.SYS IS NOT LOADED IS DISPLAYED

a. Load ASPI8XX.SYS in your CONFIG.SYS.

THE FOLLOWING MESSAGE IS DISPLAYED WHEN YOU TRY TO EN-
TER THE VIRTUAL MEMORY SETTINGS IN THE 386 ENHANCED SEC-
TION OF THE CONTROL PANEL
32-bit File Access was unable to run. This may be because you started the network
before starting Windows, because Windows could not find the IFSHLP.SYS driver,
or your hard disk(s) may be incompatible with 32-bit File Access.

a. Make sure IFSHLP.SYS is being loaded in your CONFIG.SYS. It should

appear there when Windows For Workgroups 3.11 is installed, but sometimes
it does not.

A WINDOWS ASPI APPLICATION SUCH AS COLORADO BACKUP FOR
WINDOWS SAYS IT CAN’T FIND AN ASPI MANAGER

a. Colorado Backup for Windows, and possibly other programs, leave a copy of

WINASPI.DLL for another vendor’s host adapter in the directory in which it
is installed. When WINASPI.DLL is looked for, it is found in that directory
before looking in your Windows system directory. To fix the problem, delete
or rename WINASPI.DLL in the Colorado Backup For Windows directory.

WIN8XX.386 DISPLAYS THE FOLLOWING MESSAGE WHILE LOADING

Win8xx VxD Initialization Error:
FastDisk registration failed for drive 80h (C:) (or 81h (D:)).
Please check the settings in your SYSTEM.INI file.

a. In this case, check the [386Enh] section of your SYSTEM.INI file to make

sure you have the line: device=*int13.