GE Industrial Solutions Entellisys 4.0 System Test Kit User Manual User Manual
Page 61

Troubleshooting
61
HMI IP Address incorrect.
Check the HMI IP address in HMI 
Setup, under the Test Kit 
Administration. This should be the 
same IP address as set in the HMI 
(by default, HMI IP address is set at 
192.168.2.50).
Communication failed between HMI 
and test kit. Note: This download 
should only be done between 
In-Gear or Near-Gear touchscreen 
HMIs (and not remote HMIs).
The test kit uses a fixed User, 
ELVSTESTKIT to login to the HMI. 
Make sure the user is still set up in 
the test kit and the HMI, with the 
same passwords and administrator 
rights.
Download from HMI failed due to 
improper access/non availability 
of settings file
Problem in Settings files of HMI.
Improper User access from test kit 
to HMI. 
Missing or No Settings files in HMI 
for download.
Error Msg—No Files are available 
for retrieving. Check/Connect 
USB cable and verify the 
IP address of HMI and System 
Test Kit for a new download.
There are no valid previous settings 
available.
The settings must be downloaded 
from the HMI.
Error Msg—Default CPU is not 
Commissioned. Please check and 
try again.
Contact GE Post Sales Support for 
help (see 
Error Msg—No breakers Available 
for testing
Configuration downloaded 
successfully, but there are no 
commissioned Messengers/circuit 
breakers available for testing.
Call GE Post Sales Support for help 
(see 
Test Menu
Current Protection Test is grayed 
out
No Frame or CT Rating is configured 
for the commissioned circuit 
breakers.
Relay Protection Test is grayed 
out
None of the relay protection 
functions are optioned in the system.
Relay protection functions must be 
purchased separately from GE.
Relay protection functions may be 
optioned, but they are all disabled in 
Settings.
Enable the protection functions in 
the HMI, User Settings Menu.
No Frame and CT Rating is 
configured.
Check for Frame and CT 
configurations.
GF Defeat Button is grayed out
Ground Fault protection is disabled 
in all the circuit breakers.
Depending on the type of system 
purchased, GF may be enabled in 
the HMI under User Settings or it 
may need to be optioned in the 
Compartment ID Button. Contact GE 
for details.
Table 1-20 Troubleshooting
Error
Potential Cause
Suggested Fix
