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Xerox WorkCentre Pro 215 User Manual

Page 61

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54

Problem

Probable Cause

Remedy

Printing over uneven surfaces.

If printing onto envelopes, change
your printing layout to avoid
printing over areas that have
overlapping seams on the reverse
side.

Missing characters

The paper may be too damp.

Try printing with a different batch of
paper. Do not open packages of
paper until necessary so that the
paper does not absorb too much
moisture from the air.

Back of printout is
dirty

The transfer roller may be dirty.

Print a few blank pages to clean
the transfer roller.

Incorrect fonts

TrueType fonts may be disabled.

Use the Fonts dialog box in the
Control Panel to enable TrueType
fonts.

Faded graphics

Toner may be low.

Remove the toner cartridge and
shake it gently to evenly distribute
the toner. Then reinstall the toner
cartridge.

Ensure that you have a spare toner
cartridge.