Xerox WorkCentre Pro 215 - Manual (Page 59)

52
Problem Solving
Printing Solution Chart
Problem Probable Cause Remedy
The Pro 215 does not
print The IEEE-1284 Parallel cable or
USB cable is not connected
properly. Check the cable connection.
The IEEE-1284 parallel cable or
USB cable is defective. Check the cable with a computer
and printer that work. If printing is
still not possible, replace the
cable.
The port setting is incorrect. Check the printer settings in the
Windows Control Panel to make
sure that the print job is being sent
to the correct port. (For Example:
LPT1.)
The toner and drum cartridges are
not installed properly. Check that the toner and drum
cartridges are installed properly.
The printer driver may not be
installed properly. Uninstall and reinstall the Pro 215
printing software.
The parallel port cable
specifications may not be correct. Use the IEEE-1284 parallel port
cable supplied with the machine or
replace it with an IEEE-1284
compliant cable.
Half of the page is
blank The page layout is too complex. Reduce the resolution setting from
600 dpi to 300 dpi.
The page orientation may be
incorrect. Change the page orientation in the
printer setup dialog.
There may be too many
applications open. Try closing other applications
before printing.
Reduce resolution from
600 dpi to 300 dpi.
The computer CPU specification
may be incorrect. Check that the computer meets
the minimum specification.