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Xerox WorkCentre Pro 215 User Manual

Page 60

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53

Problem

Probable Cause

Remedy

Printing is too slow

The computer parallel port may not
be set for high speed
communications.

If your computer is equipped with
an ECP parallel port, enable this
mode of operation. Refer to the
Enabling High Speed Printer
Communications
section and
your computers user guide.

If using Windows 95, the spool
setting may be set incorrectly.

Point to the Start Task bar and
then click Settings then Printers.
Click the Xerox WorkCentre Pro
215 with the right mouse button.
Click Properties and then spool
settings on the details tab.
Select the desired setting from the
available choices.

Print Job too large

Reduce resolution from 600 dpi to
300 dpi. (Refer to Pro 215
Properties (Printer Driver)
.)

Irregular faded
patches of print

There is a paper quality problem.

Use only paper that meets the
specifications required by the
printer.

Toner may be unevenly distributed.

Remove the toner cartridge and
shake it gently to evenly distribute
the toner. Then reinstall the toner
cartridge.

Black staining

There is a paper quality problem.

Use only paper that meets the
specifications required by the Pro
215.

Character voids

The paper may be too dry.

Try printing with a different batch of
paper.

Background scatter

The paper may be too damp.

Try printing with a different batch of
paper. Do not open packages of
paper until necessary so that the
paper does not absorb too much
moisture from the air.