AASTRA 6757i User Guide EN - Manual (Page 82)

Line Keys and Softkeys
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41-001385-00 Rev 01 – 06.2013
You can also choose to manually change the phone status to unavailable by pressing the "Unavailable" softkey on the
phone.
Configuring an Automatic Call Distribution (ACD) Key
Use the following procedure to configure ACD on the 6757i IP Phone. The procedure shows the softkey screens as an
example.
Note:
It is recommended you configure no more than a single ACD softkey or expansion module key per IP phone.
Aastra Web UI
1. Click on Operation->Softkeys and XML.
or
Click on Operation->Expansion Module .
Softkeys
2. Select from “Key 1” through “Key 10” on the Top keys.
or
Select from "Key 1" through "Key 20" on the Bottom keys.
3. In the "Type" field, select "Auto call distribution".
4. In the "Label" field, enter a label to apply to this ACD key.
5. In the "Line" field, select a line to apply Automatic call distribution. Valid values are 1 through 9.
6. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the “idle” state for this softkey.
Expansion Module Keys
7. Select from “Key 1” through “Key 36” (M670i)
or
Select from “Key 1” through “Key 60” (M675i)
8. (M675i) In the "Label" field, enter a label to apply to this ACD key.
9. In the "Line" field, select a line to apply Automatic call distribution. Valid values are 1 through 9.
10. Click Save Settings.