AASTRA 6757i User Guide EN - Manual (Page 203)

Troubleshooting Solutions
41-001385-00 Rev 01 – 06.2013
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Why does my phone display the “No Service” message?
The phone displays the “No Service” message if the SIP settings have not been set up correctly.
Contact your System Administrator for more information.
How do I change my user password?
You can change the user password from the IP phone UI or the Aastra Web UI.
For information about changing your password, see “User Password” on page 48 .
Why does my phone display "Bad Encrypted Config"?
The IP phone displays "Bad Encrypted Config" because encrypted configuration files are enabled but the decryption proc-
ess has failed.
Report this error to your System Administrator.
IP Phone UI
1. Press on the phone to enter the Options List.
2. Select Password and press Select
.
3. Enter the current user password and press Enter.
4. Enter the new user password and press Enter.
5. Re-enter the new user password and press Enter.
A message, "Password Changed" displays on the screen
Aastra Web UI
1. Click on Operation->User Password.
2. In the "Current Password" field, enter the current user password.
Note:
By default, the user name is “user” (not case sensitive) and the password field is left blank. If you have forgotten your
password, contact your System Administrator for assistance.
3. In the "New Password" field, enter the new user password.
4. In the "Password Confirm" field, enter the new user password again.
5. Click Save Settings.