Problem correction, Page 14 of 26, How to select finger – Acroprint ATR360 Top Loading Time Card Recorder with Fingerprint & Proximity Badge User Verification User Manual
Page 17: Poor fingerprint definition, Dirty or dry finger, Damaged fingerprint, Bad finger positioning, Fingerprint pattern change, Clock has trouble reading most fingerprints, Move clock out of direct or bright sunlight
Page 14 of 26
Warning:
Batteries may leak, overheat, catch fire or explode if proper safety & handling
procedures are not followed:
• DO NOT get batteries wet
• DO NOT place batteries near heat sources
• DO NOT use any power supply other than the original
one supplied with the time recorder.
• DO NOT inverse polarity connection
• NEVER throw batteries into fire. Properly dispose of
batteries according to local rules and regulations.
• DO NOT allow anything to short circuit the batteries
• Dropping a battery may damage the battery.
• Replace the battery if you suspect any damage.
Internal View
(Internal Control Panel)
Note: turning the Fingerprint
Reader off will also disable the
Proximity Badge Reader.
Problem Correction
How to select finger?
Use the index or middle finger to enroll; try the left hand fingers if the
right hand fingerprints are worn, damaged or missing. If the user’s
fingers are small, select the thumb.
Poor Fingerprint Definition
Some people have fingerprint definition that is too poor to verify.
These employees should use Proximity badge verification.
Dirty or Dry Finger
Wash hands with moisturizing soap or use hand lotion to hydrate skin.
Damaged Fingerprint
Use alternate finger with backup fingerprint template.
Bad Finger Positioning
Place finger in the middle of the sensor; keep finger flat on the sensor
and apply firm pressure; DO NOT touch the sensor in an angled or
tilted position, DO NOT slide finger.
Fingerprint pattern change
For a user with a worn or injured finger, the identification can be
affected. Use an alternate finger or select Proximity badge
verification.
Clock has trouble reading
most fingerprints
Clean the fingerprint sensor (see cleaning the fingerprint sensor.
Using a fingerprint overlay on the sensor will often significantly improve
fingerprint reads (call Acroprint for availability).
Clock has trouble reading
fingerprints on sunny days
Move clock out of direct or bright sunlight.