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Chart 1 troubleshooting – RIDGID SeeSnake LT1000 User Manual

Page 20

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SeeSnake® LT1000

18

PROBLEM

PROBABLE FAULT LOCATION

SOLUTION

Camera video image not

seen.

No power to SeeSnake.

Check power is correctly plugged in or bat-

tery is charged.

Check Power Key on LT1000 by pressing.

Connections faulty.

Check connection to LT1000 unit from

SeeSnake.

Batteries Low.

Check seating and pin condition in the Se-

eSnake System connection. Clean if need-

ed.

Recharge batteries or connect external pow-

er supply.

Flashing Battery Warning

appears.

LT1000 18V batteries low.

Recharge LT1000 batteries. Switch to AC pow-

er (110 - 240V AC).

LT1000 video freezes.

Low-quality AC power or voltage spike.

Power cycle the LT1000 OFF and then ON.

No video.

If your computer doesn’t recognize the

USB connection.

Restart your computer, power cycle LT1000

or close HQ and restart it to see if this cor-

rects the problem.

Do not start your computer with the LT1000

turned ON.

The LT1000 should be turned OFF, though

it’s ok to have the USB cable plugged in.
NOTE: The USB connector (See Figure 12)

on the LT1000 was designed to be a water-

resistant seal, so it is a tight fit. Your LT1000

was tested and shipped with this cable

firmly connected. If you need to disconnect

and reconnect this cable (for example, if you

break your USB cable), make sure you push

the connector in all the way. If you don’t,

the HQ software might not recognize the

LT1000. If so, make sure you have pushed

the connector in all the way. You may have

to restart HQ to recognize the connection.

Chart 1 Troubleshooting