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Troubleshooting, 1 power, hardware connections, and leds, Chapter 37 troubleshooting – ZyXEL Communications ES-3148 Series User Manual

Page 283

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ES-3148 User’s Guide

283

C

H A P T E R

37

Troubleshooting

This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.

Power, Hardware Connections, and LEDs

Switch Access and Login

37.1 Power, Hardware Connections, and LEDs

V

The Switch does not turn on. None of the LEDs turn on.

1 Make sure you are using the power adaptor or cord included with the Switch.
2 Make sure the power adaptor or cord is connected to the Switch and plugged in to an

appropriate power source. Make sure the power source is turned on.

3 Disconnect and re-connect the power adaptor or cord to the Switch.
4 If the problem continues, contact the vendor.

V

The ALARM/ALM LED is on.

1 Disconnect and re-connect the power adaptor to the Switch.
2 If the problem continues, contact the vendor.

V

One of the LEDs does not behave as expected.

1 Make sure you understand the normal behavior of the LED. See

Section 3.3 on page 47

.

2 Check the hardware connections. See

Chapter 2 on page 39

.

3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Disconnect and re-connect the power adaptor to the Switch.
5 If the problem continues, contact the vendor.