Radio Shack 43-3570 - Manual (Page 47)

Troub
leshooting
47
TROUBLESHOOTING
If your phone is not performing to your expectations, please try these
simple steps first
Symptom Suggestion
The CHARGE LED
won’t illuminate when
the handset is placed in
the cradle.
• Make sure the AC adapter is plugged into the base
and wall outlet.
• Make sure the handset is properly seated in the cradle.
• Make sure the charging contacts on the handset are
clean.
The audio sounds
weak.
• Move the handset and/or base to a different location
away from and/or scratchy metal objects or appliances
and try again.
• Make sure that you are not too far from the base.
Can’t make or receive
calls.
• Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base
and wall outlet.
• Disconnect the AC adapter for a few minutes, and then
reconnect it.
• Remove the base ID (see “Replacing the Base Setting”
on page 23) and register the handset (see “Register
the Handset to the Base” on page 42).
• Make sure that you are not too far from the base.
• If an outside call is already established, you cannot
make another outside call.
The handset doesn’t
ring or receive a page.
• Charge the batteries in the handset for 15-20 hours by
placing the handset on the base or charging cradle.
• The handset may be too far away from the base unit.
• Place the base unit away from appliances or metal
objects.
• Remove the base ID (see “Replacing the Base Setting”
on page 23) and register the handset (see “Register
the Handset to the Base” on page 42).
Unavailable
appears in the display.
• Make sure that another handset(s) or the base is not in
use, and try the phone again.
Severe noise
interference.
• Keep the handset away from microwave ovens,
computers, remote control toys, wireless microphones,
alarm systems, intercoms, room monitors, fluorescent
lights, and electrical appliances.
• Move to another location or turn off the source of
interference.