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How to get help, Chapter 1 how to get help – Nortel Networks NN44200-300 User Manual

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Chapter 1
How to get help

This section explains how to get help for Nortel products and services.

Getting help from the Nortel Web site

The best way to get technical support for Nortel products is from the Nortel
Technical Support Web site:

http://www.nortel.com/support

This site provides quick access to software, documentation, bulletins, and
tools to address issues with Nortel products. More specifically, the site
enables you to:

download software, documentation, and product bulletins

search the Technical Support Web site and the Nortel Knowledge Base
for answers to technical issues

sign up for automatic notification of new software and documentation
for Nortel equipment

open and manage technical support cases

Getting help over the phone from a Nortel Solutions Center

If you don’t find the information you require on the Nortel Technical Support
Web site, and have a Nortel support contract, you can also get help over the
phone from a Nortel Solutions Center.

In North America, call 1-800-4NORTEL (1-800-466-7835).

Outside North America, go to the following Web site to obtain the phone
number for your region:

http://www.nortel.com/callus

Nortel CallPilot

1002rp Server Hardware Installation

NN44200-300

01.01

Standard

5.0

23 February 2007

Copyright © 2007, Nortel Networks

Nortel Networks Confidential

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