02 scanner auto disabled, Solving printing problems, Jobs do not print – Lexmark 436 User Manual
Page 187: Make sure the printer is ready to print, Check to see if the standard exit bin is full, Check to see if the paper tray is empty
840.02 Scanner Auto Disabled
This message indicates the printer identified a problem with the scanner and automatically disabled it.
1
Remove all pages from the ADF.
2
Turn the printer off.
3
Wait 15 seconds, and then turn the printer on.
4
Place the document in the ADF.
5
Press
.
Note: If turning the printer off and then on again does not clear the message, then contact your system support
person.
Solving printing problems
Jobs do not print
These are possible solutions. Try one or more of the following:
M
AKE
SURE
THE
PRINTER
IS
READY
TO
Make sure Ready or Power Saver appears on the display before sending a job to print.
C
HECK
TO
SEE
IF
THE
STANDARD
EXIT
BIN
IS
FULL
Remove the stack of paper from the standard exit bin.
C
HECK
TO
SEE
IF
THE
PAPER
TRAY
IS
EMPTY
Load paper in the tray.
M
AKE
SURE
THE
CORRECT
PRINTER
SOFTWARE
IS
INSTALLED
•
Verify that you are using the correct printer software.
•
If you are using a USB port, make sure you are running a supported operating system and using compatible printer
software.
M
AKE
SURE
THE
INTERNAL
SERVER
IS
INSTALLED
PROPERLY
AND
WORKING
•
Make sure the internal print server is properly installed and that the printer is connected to the network. For
more information about installing a network printer, click View User's Guide and Documentation on the Software
and Documentation CD.
•
Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the
network cables, and then try printing the network setup page again. Contact your system support person to make
sure the network is functioning correctly.
Copies of the printer software are also available on the Lexmark Web site at
Troubleshooting
187