Uninstalling the landesk software agent, Enabling the remote presence feature, Uninstalling – Lenovo RD210 User Manual
Page 153: Landesk, Software, Agent, Using, Remote, Presence, Capability
1.
Click
Add
Features
in
the
Features
Summary
section
on
the
main
page
of
Server
Manager.
2.
Select
the
SNMP
Services
checkbox.
3.
Click
Next,
then
Install.
Uninstalling
the
LANDesk
Software
Agent
If
the
Core
Server
has
LANDesk
agents
on
it
from
a
previous
Management
Suite
release,
it
will
fail
the
autorun
prerequisite
check.
You
must
remove
the
old
agents
by
running
uninstallwinclient.exe
from
the
\Program
Files\LANDesk\
ManagementSuite
folder.
Using
the
remote
presence
capability
and
blue-screen
capture
The
remote
presence
and
blue-screen
capture
features
are
integrated
functions
of
the
integrated
management
module
(IMM).
When
IMM
Premium
is
installed
in
the
server,
it
activates
the
remote
presence
functions.
IMM
Premium
is
required
to
enable
the
integrated
remote
presence
and
blue-screen
capture
features.
Without
IMM
Premium,
you
will
not
be
able
to
access
the
network
remotely
to
mount
or
unmount
drives
or
images
on
the
client
system.
However,
you
can
still
access
the
Web
interface
without
the
key.
After
IMM
Premium
is
installed
in
the
server,
it
is
authenticated
to
determine
whether
it
is
valid.
If
the
key
is
not
valid,
you
receive
a
message
from
the
Web
interface
(when
you
attempt
to
start
the
remote
presence
feature)
indicating
that
the
hardware
key
is
required
to
use
the
remote
presence
feature.
IMM
Premium
has
an
LED.
When
this
LED
is
lit
and
green,
it
indicates
that
the
key
is
installed
and
functioning
correctly.
When
the
LED
is
not
lit,
it
indicates
that
the
key
might
not
be
installed
correctly.
The
remote
presence
feature
provides
the
following
functions:
v
Remotely
viewing
video
with
graphics
resolutions
up
to
1280
x
1024
at
75
Hz,
regardless
of
the
system
state
v
Remotely
accessing
the
server,
using
the
keyboard
and
mouse
from
a
remote
client
v
Mapping
the
CD
or
DVD
drive,
diskette
drive,
and
USB
flash
drive
on
a
remote
client,
and
mapping
ISO
and
diskette
image
files
as
virtual
drives
that
are
available
for
use
by
the
server
v
Uploading
a
diskette
image
to
the
IMM
memory
and
mapping
it
to
the
server
as
a
virtual
drive
The
blue-screen
capture
feature
captures
the
video
display
contents
before
the
IMM
restarts
the
server
when
the
IMM
detects
an
operating-system
hang
condition.
A
system
administrator
can
use
the
blue-screen
capture
to
assist
in
determining
the
cause
of
the
hang
condition.
Enabling
the
remote
presence
feature
To
enable
the
remote
presence
feature,
complete
the
following
steps:
1.
Install
IMM
Premium
into
the
dedicated
slot
on
the
system
board
(see
2.
Turn
on
the
server.
Chapter
6.
Configuring
the
server
137