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Lenovo THINKSERVER 3821 User Manual

Page 124

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Table 4. DSA messages (continued)

v

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

v

See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

v

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained
service technician.

Message
number

Component

Test

State

Description

Action

215-902-xxx

Optical Drive

v

Verify
Media
Installed

v

Read/
Write Test

v

Self-Test

Messages
and actions
apply to all
three tests.

Failed

Read
miscompare.

1. Insert a CD/DVD into the drive or try a new

media, and wait for 15 seconds.

2. Run the test again.

3. Check the drive cabling at both ends for loose

or broken connections or damage to the cable.
Replace the cable if it is damaged.

4. Run the test again.

5. Replace the CD/DVD drive.

6. If the failure remains, go to the Lenovo Web site

for more troubleshooting information at
http://www.lenovo.com/support.

215-903-xxx

Optical Drive

v

Verify
Media
Installed

v

Read/
Write Test

v

Self-Test

Messages
and actions
apply to all
three tests.

Aborted

Could not
access the
drive.

1. Insert a CD/DVD into the drive or try a new

media, and wait for 15 seconds.

2. Run the test again.

3. Check the drive cabling at both ends for loose

or broken connections or damage to the cable.
Replace the cable if it is damaged.

4. Run the test again.

5. Make sure that the DSA code is at the latest

level.

6. Run the test again.

7. Replace the CD/DVD drive.

8. If the failure remains, go to the Lenovo Web site

for more troubleshooting information at
http://www.lenovo.com/support.

215-904-xxx

Optical Drive

v

Verify
Media
Installed

v

Read/
Write Test

Messages
and actions
apply to both
tests.

Failed

A read error
occurred.

1. Insert a CD/DVD into the drive or try a new

media, and wait for 15 seconds.

2. Run the test again.

3. Check the drive cabling at both ends for loose

or broken connections or damage to the cable.
Replace the cable if it is damaged.

4. Run the test again.

5. Replace the CD/DVD drive.

6. If the failure remains, go to the Lenovo Web site

for more troubleshooting information at
http://www.lenovo.com/support.

217–800–000

SAS/SATA
Hard Drive

Disk Drive
Test

Aborted

Test aborted.

Run the test again.

116

ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

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