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Lenovo THINKSERVER 3821 User Manual

Page 114

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Table 4. DSA messages (continued)

v

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

v

See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

v

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained
service technician.

Message
number

Component

Test

State

Description

Action

166-902-xxx

IMM

IMM I2C Test

Failed

The IMM
indicates a
failure in the
I/O Expander
(Bus 1).

1. Turn off the system and disconnect it from the

power source. You must disconnect the system
from ac power to reset the IMM.

2. After 45 seconds, reconnect the system to the

power source and turn on the system.

3. Run the test again.

4. Make sure that the DSA code is at the latest

level.

5. Make sure that the IMM firmware is at the

latest level. The installed firmware level is
shown in the DSA log in the Firmware/VPD
section for this component. For more
information, see “Updating the firmware” on
page 267.

6. Run the test again.

7. Turn off the system and disconnect it from the

power source.

8. Reseat the EasyLED panel.

9. Reconnect the system to the power source and

turn on the system.

10. Run the test again.

11. Turn off the system and disconnect it from the

power source.

12. (Trained service technician only) Replace the

system board.

13. Reconnect the system to the power source and

turn on the system.

14. Run the test again.

15. If the failure remains, go to the Lenovo Web

site for more troubleshooting information at
http://www.lenovo.com/support.

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ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

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