Lenovo THINKSERVER 3821 User Manual
Page 119
Table 4. DSA messages (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v
See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained
service technician.
Message
number
Component
Test
State
Description
Action
201-803-xxx
Memory
Memory Test
Aborted
Test aborted:
could not
enable the
processor
cache.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the server firmware is at the
latest level. The installed firmware level is shown
in the DSA log in the Firmware/VPD section for
this component. For more information, see
“Updating the firmware” on page 267.
4. Run the test again.
5. If the failure remains, go to the Lenovo Web site
for more troubleshooting information at
201-804-xxx
Memory
Memory Test
Aborted
Test aborted:
the memory
controller buffer
request failed.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the server firmware is at the
latest level. The installed firmware level is shown
in the DSA log in the Firmware/VPD section for
this component. For more information, see
“Updating the firmware” on page 267.
4. Run the test again.
5. If the failure remains, go to the Lenovo Web site
for more troubleshooting information at
201-805-xxx
Memory
Memory Test
Aborted
Test aborted:
the memory
controller
display/alter
write operation
was not
completed.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the server firmware is at the
latest level. The installed firmware level is shown
in the DSA log in the Firmware/VPD section for
this component. For more information, see
“Updating the firmware” on page 267.
4. Run the test again.
5. If the failure remains, go to the Lenovo Web site
for more troubleshooting information at
201-806-xxx
Memory
Memory Test
Aborted
Test aborted:
the memory
controller fast
scrub operation
was not
completed.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the server firmware is at the
latest level. The installed firmware level is shown
in the DSA log in the Firmware/VPD section for
this component. For more information, see
“Updating the firmware” on page 267.
4. Run the test again.
5. If the failure remains, go to the Lenovo Web site
for more troubleshooting information at
Chapter 5. Diagnostics
111