Lenovo THINKSERVER 3821 User Manual

Page 100

Table 4. DSA messages (continued)

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained
service technician.

Message
number

Component

Test

State

Description

Action

089-801-xxx

CPU

CPU Stress
Test

Aborted

Internal
program error.

1. Turn off and restart the system.

2. Make sure that the DSA code is at the latest

level.

3. Run the test again.

4. Make sure that the system firmware is at the

latest level. The installed firmware level is shown
in the DSA log in the Firmware/VPD section for
this component. For more information, see
“Updating the firmware” on page 267.

5. Run the test again.

6. Turn off and restart the system if necessary to

recover from a hung state.

7. Run the test again.

8. Replace the following components one at a

time, in the order shown, and run this test again
to determine whether the problem has been
solved:

a. (Trained service technician only)

Microprocessor board

b. (Trained service technician only)

Microprocessor

9. If the failure remains, go to the Lenovo Web site

for more troubleshooting information at
http://www.lenovo.com/support.

089-802-xxx

CPU