8 technical support – KVH Industries antenna system User Manual
Page 96
10-8
Technical Support
If you experience an operating problem or require
technical assistance, please contact your local
authorized TracVision dealer/installer first. You can
find an authorized technician near you by visiting
our website at www.kvh.com/wheretogetservice.
If an authorized dealer/installer is not located nearby,
contact KVH Technical Support directly:
Phone: 401-847-3327
E-mail: [email protected]
Please have your antenna and receiver serial numbers
ready before calling technical support. The serial
numbers are located on the red Activation Card. You
can also find the serial numbers from the primary
receiver’s onscreen menu (see Section 10-6, “Viewing
Serial Numbers” on page 10.13).
54-0376
10.15
Troubleshooting
Detailed information on KVH’s global
support program is available at
www.kvh.com/global_support.