Konica Minolta IV - Manual (Page 95)

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If the scanner was connected to the computer before the DiMAGE Scan Utility was
installed, the computer may not recognize the scanner unit. Use the following
instructions to confirm the driver was installed correctly:
1.Windows 98, 2000, Me: right click on the My-computer icon. Select “properties” from
the drop-down menu.
Windows XP: from the start menu go to the control panel. Click on the performance
and maintenance category. Click the system button to open the system properties
window.
2.Windows 2000 and XP: select the hardware tab in the properties window and click
the device-manager button.
Windows 98 and Me: click the device-manager tab in the properties window.
3.The driver file should be located in the imaging-device location of the device
manager. Click on the location to display the files. DS_Dual4 should be listed as the
imaging device.
Checking software installation - Windows
If the file are not located in the imaging-device location, open the other-devices
location of the device manager. If DS_Dual4 is listed, use the following instructions to
delete the driver:
1.Click on the driver to select it for deletion.
2.Windows 2000 and XP: click on the action button to display the drop-down menu.
Select uninstall. A confirmation screen will appear. Clicking the yes button will
remove the driver from the system.
Windows 98 and Me: click the remove button. A confirmation screen will appear.
Clicking the yes button will remove the driver from the system.
3.Restart the computer. Confirm the driver is in the proper location using the
instructions at the top of the page.
When the scanner is initially connected to a computer with a Windows 98, 98SE, or
2000 Professional operating system, the found-new-hardware wizard will appear
briefly. No action is required. With Windows 2000, the “Digital Signature Not Found…”
message may appear. Click the yes button to complete the scanner installation.
When the scanner is initially connected to a computer with a Windows XP operating
system, the found-new-hardware wizard will appear. Click the next button. The “not
passed Windows Logo testing” message appears. Click the continue-anyway button
to complete the scanner installation.