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13 troubleshooting – Jura Capresso IMPRESSA J5 User Manual

Page 87

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87

13 Troubleshooting

13 Troubleshooting

Problem

Cause

Action

Grinder is making a very

loud noise.

There are foreign

objects in the grinder.

l

Remove the foreign objects

(see Chapter 8, ‘Maintenance – Removing

foreign objects’).

The frother does not

produce enough milk

foam.

The Professional

Cappuccino Frother is

dirty.

l

Clean the Professional Cappuccino

Frother (see Chapter 8, ‘Maintenance –

Rinsing the Professional Cappuccino

Frother’).

Coffee only comes out in

drips when it’s being

prepared.

Coffee or pre-ground

coffee has been

ground too finely and

is blocking the sieve.

l

Put the grinder on a coarser setting or

use coarser pre-ground coffee

(see Chapter 2, ‘Preparing and using for

the first time – Adjusting grinder’).

Water hardness cannot be

adjusted.

CLARIS plus

filtercartridge is now

activated.

l

Deactivate the CLARIS plus filter

cartridge.

FILL BEANS

is

displayed although the

bean container has been

filled.

The grinder is not yet

completely filled with

beans.

l

Prepare a coffee speciality.

FILL BEANS

is not

displayed although the

bean container is empty.

The bean monitor is

dirty.

l

Clean the bean container

(see Chapter 8, ‘Maintenance – Cleaning

the bean container’).

EMPTY TRAY

is always

displayed.

The metal contacts of

the drip tray are dirty

or wet.

l

Clean the metal contacts on the back of

the drip tray.

FILL WATER TANK

is displayed although the

water tank is full.

The water tank float is

stuck.

l

Descale the water tank (see Chapter 8,

‘Maintenance – Descaling the water tank’).