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Cluster voicemail usage resource – IBM NETCOOL 4.3-W User Manual

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Chapter 2: Supported Reports

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Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W

Cluster VoiceMail Usage Resource

Description

Resource summary chart showing cluster voicemail utilization based on information collected through CDRs and
CMRs.

Reporter Set

Cluster

Tables and Charts

Tables: ResSummary (1 implemented)

Charts: Ratio (1 implemented)

Metrics Used in Report

Cluster Number of Direct VoiceMail Calls (Nb)

ClusterForwardToVoiceMail

ClusterVoicemailCallDuration

ClusterVoiceMailCall

ClusterVoicemailPackets

Navigation Path

Navigation path on the DataView portal:

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(clusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(CDRclusterId)

Drills Down To

Cluster VoiceMail Usage Detail Chart

Drilled Down From

None.