Cluster call distribution group – IBM NETCOOL 4.3-W User Manual
Page 56
Chapter 2: Supported Reports
34
Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W
Cluster Call Distribution Group
Description
Group summary chart showing cluster call distribution based on information collected through CDRs and CMRs.
Reporter Set
Cluster
Tables and Charts
Tables: GroupSummary (1 implemented)
Charts: Ratio (2 implemented)
Metrics Used in Report
Cluster Total Number of Outgoing External Calls (Nb)
Navigation Path
Navigation path on the DataView portal:
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters
Drills Down To
Cluster Call Distribution Resource
Drilled Down From
None.
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