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Incoming – IBM NETCOOL 4.3-W User Manual

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Chapter 7: Collection Formulas

328

Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W

Incoming

Type

Import

Description

Identifies a call where caller is not an internal extension.

An Incoming call is also:

An Inbound call

An off-net call, coming from the PSTN

Syntax

#Bulk Metric

Generic Database Alias

None.

Formula Editor Path

AP > Specific > Bulk > VOIP > Cisco > CDR