IBM NETCOOL 4.3-W - Manual (Page 291)

Chapter 7: Collection Formulas
Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W 269
ClusterInternalCall
Type
Import
Description
An internal call is a call between two internal extensions, managed by one or more CallManager clusters, where
the caller and callee extensions are short, internal numbers.
An Internal call can be any of the following:
• An outbound or inbound call
• A call between two IP phones from the same site
• A call between two IP phones from different sites
• A call between one IP phone and one legacy phone from the same site
• A call between one IP phone and one legacy phone from different sites
• An intrasite or intersite legacy PBX call
• An on-net call (pure IP network transit)
• An off-net call (IP to PSTN Gateway)
An internal call can never be:
• A call between an internal extension and any external PSTN number
Ranges of internal extensions are defined through
addExtensionRange()
methods in the
CCMConfig.js
file.
Syntax
#Bulk Metric
Generic Database Alias
None.
Formula Editor Path
AP > Specific > Bulk > VOIP > Cisco > CLUSTER