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Cdr call distribution group – IBM NETCOOL 4.3-W User Manual

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Chapter 2: Supported Reports

18

Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W

CDR Call Distribution Group

Description

Group summary chart showing the specific sub-element call distribution based on information collected through
CDRs and CMRs.

Reporter Set

Extension

Tables and Charts

Tables: GroupSummary (1 implemented)

Charts: Ratio (2 implemented)

Metrics Used in Report

Incoming

Internal

International

Local

LongDistance

Total Number of Outgoing External Calls (Nb)

Navigation Path

Navigation path on the DataView portal:

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Site

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Path Group

Drills Down To

CDR Call Distribution Resource

Drilled Down From

None.