Cdr quality resource – IBM NETCOOL 4.3-W User Manual
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Chapter 2: Supported Reports
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Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W
CDR Quality Resource
Description
Resource summary chart showing the specific sub-element quality based on information collected through Call
Detail records (call signaling) and Call Maintenance Records.
Reporter Set
Extension
Tables and Charts
Tables: Resource Summary Table (1 of 1 implemented)
Charts: Resource Distribution Chart (2 of 2 implemented)
Metrics Used in Report
Percentage of Drop Calls (percent) CME(Bulk) VOIP Cisco
Percentage of Packet Lost (percent) CME(Bulk) VOIP Cisco
Percentage of Successful Calls (Nb) CME(Bulk) VOIP Cisco
Navigation Path
Navigation path on the DataView portal:
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster > %(clusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Customer >
%(customerId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Site > %(siteId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Cluster >
%(clusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Customer >
%(customerId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Site > %(siteId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Cluster > %(clusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Customer > %(customerId)